* * @copyright Copyright (C) 2004-2012 - Star2billing S.L. * @author Belaid Arezqui * @license http://www.fsf.org/licensing/licenses/agpl-3.0.html * @package A2Billing * * Software License Agreement (GNU Affero General Public License) * * This program is free software: you can redistribute it and/or modify * it under the terms of the GNU Affero General Public License as * published by the Free Software Foundation, either version 3 of the * License, or (at your option) any later version. * * This program is distributed in the hope that it will be useful, * but WITHOUT ANY WARRANTY; without even the implied warranty of * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the * GNU Affero General Public License for more details. * * You should have received a copy of the GNU Affero General Public License * along with this program. If not, see . * * **/ include (LIBDIR."/support/classes/ticket.php"); getpost_ifset(array('id', 'title', 'id_component','description','priority','status','creator','username','viewed_admin' )); if (!isset($form_action) || $form_action=="list"){ $HD_Form = new FormHandler("cc_ticket LEFT JOIN ( SELECT aa.id, CASE WHEN MAX(aa.viewed_admin)=1 OR SUM(bb.viewed_admin)>0 THEN 1 ELSE 0 END as viewed FROM cc_ticket aa LEFT JOIN cc_ticket_comment bb ON aa.id = bb.id_ticket WHERE aa.creator_type = 0 GROUP BY aa.id ) AS v ON cc_ticket.id = v.id LEFT JOIN cc_agent ON cc_agent.id = cc_ticket.creator", "Ticket"); }else { $HD_Form = new FormHandler("cc_ticket","Ticket"); } $HD_Form -> FG_DEBUG = 0; $HD_Form -> FG_TABLE_DEFAULT_ORDER = " cc_ticket.id"; $HD_Form -> FG_TABLE_DEFAULT_SENS = "DESC"; $HD_Form -> FG_TABLE_CLAUSE = " cc_ticket.creator_type = 1 "; $HD_Form -> FG_TABLE_ID="cc_ticket.id"; $HD_Form ->FG_LIST_ADDING_BUTTON1 = true; $HD_Form ->FG_LIST_ADDING_BUTTON_LINK1 = "A2B_ticket_agent.php?form_action=ask-add§ion=".$_SESSION["menu_section"]; $HD_Form ->FG_LIST_ADDING_BUTTON_ALT1 = $HD_Form ->FG_LIST_ADDING_BUTTON_MSG1 = gettext("Add TICKET"); $HD_Form ->FG_LIST_ADDING_BUTTON_IMG1 = Images_Path ."/note_add.png" ; $priority_list = Constants::getTicketPriorityList(); $viewed_list = Constants::getTicketViewedList(); $status_list = Ticket::getAllStatusListView(); $filter_view ='v.viewed '; $HD_Form -> AddViewElement(gettext("ID"), "id", "5%", "center", "sort"); $HD_Form -> AddViewElement(gettext("AGENT"), "creator", "10%", "center", "sort", "25", "lie", "cc_agent", "lastname, firstname", "id='%id'", "%1 %2"); $HD_Form -> AddViewElement(gettext("LOGIN"), " cc_agent.login", "10%", "center", "sort"); $HD_Form -> AddViewElement(gettext("TITLE"), "title", "15%", "center", "sort"); $HD_Form -> AddViewElement(gettext("CREATIONDATE"), "creationdate", "15%", "center", "sort", "19", "", "", "", "", "", "display_dateformat"); $HD_Form -> AddViewElement(gettext("COMPONENT"), "id_component", "10%", "center", "sort", "15", "lie", "cc_support_component", "name", "id='%id'", "%1"); $HD_Form -> AddViewElement(gettext("PRIORITY"), "priority", "7%", "center", "sort", "", "list", $priority_list); $HD_Form -> AddViewElement(gettext("VIEWED"), "viewed_admin", "7%", "center", "", "", "list", $viewed_list); $HD_Form -> AddViewElement(gettext("STATUS"), "status", "7%", "center", "sort", "", "list", $status_list); $HD_Form -> FieldViewElement ("cc_ticket.id, cc_ticket.creator, cc_agent.login, title, cc_ticket.creationdate, id_component , priority , $filter_view , cc_ticket.status"); $HD_Form -> FG_OTHER_BUTTON1_LINK = "CC_ticket_view.php?id="; $HD_Form -> FG_OTHER_BUTTON1_IMG = Images_Path."/icon-viewdetails.gif"; $HD_Form -> FG_OTHER_BUTTON1_ALT = gettext("VIEW DETAILS"); if (!($popup_select>=1)) $HD_Form -> FG_FILTER_SEARCH_FORM = true; $HD_Form -> FG_FILTER_SEARCH_DELETE_ALL =false; $HD_Form -> FG_FILTER_SEARCH_SESSION_NAME = 'ticket_agent_selection'; $HD_Form -> FG_FILTER_SEARCH_TOP_TEXT = gettext('Define specific criteria to search for ticket created.'); $HD_Form -> FG_FILTER_SEARCH_1_TIME = true; $HD_Form -> FG_FILTER_SEARCH_1_TIME_TEXT = gettext("DATE"); $HD_Form -> FG_FILTER_SEARCH_1_TIME_FIELD = 'cc_ticket.creationdate'; $HD_Form -> AddSearchElement_C1(gettext("LOGIN"), 'login','logintype'); $HD_Form -> AddSearchElement_C1(gettext("LASTNAME"),'lastname','lastnametype'); $HD_Form -> AddSearchElement_C1(gettext("FIRSTNAME"),'firstname','firstnametype'); $HD_Form -> CV_NO_FIELDS = gettext("THERE IS NO")." ".strtoupper($HD_Form->FG_INSTANCE_NAME)." ".gettext("CREATED!"); $HD_Form -> CV_DISPLAY_LINE_TITLE_ABOVE_TABLE = false; $HD_Form -> CV_TEXT_TITLE_ABOVE_TABLE = ''; $HD_Form -> CV_DISPLAY_FILTER_ABOVE_TABLE = false; $HD_Form -> FG_OTHER_BUTTON1 = true; $HD_Form -> FG_EDITION = true; $HD_Form -> FG_DELETION = true; $HD_Form -> FG_ADDITION = true; $HD_Form -> AddEditElement (gettext("AGENT"), "creator", "", "SELECT", "", "", "", "sql", "cc_agent", "login, id, firstname,lastname", "", "", "%1 (%3 %4)", "", "", "", '' ); $HD_Form -> AddEditElement (gettext("TITLE"), "title", '$value', "INPUT", "size=60 maxlength=50", "9", gettext("Insert the Title of ticket "), "" , "", "", "", "", "", "", "" ); $HD_Form -> AddEditElement (gettext("COMPONENT"), "id_component", "", "SELECT", "", "", "", "sql", "cc_support_component", "name, id", "", "", "%1", "", ""); $HD_Form -> AddEditElement (gettext("PRIORITY"), "priority", '$value', "SELECT", "", "", "", "list" , "", "", "", $priority_list, "%1", "", ""); $HD_Form -> AddEditElement (gettext("DESCRIPTION"), "description", '', "TEXTAREA", "cols=50 rows=4", "", gettext("Insert the description"), "" , "", "", "", "" , "", "", ""); $HD_Form -> FieldEditElement (' creator, title, id_component, priority, description'); // Set the filter variables $HD_Form -> FG_FILTER_APPLY = true; $HD_Form -> FG_FILTERFIELD = 'creator'; $HD_Form -> FG_FILTERFIELDNAME = gettext('LOGIN'); if (isset($filterprefix) && (strlen($filterprefix)>0)){ if (strlen($HD_Form -> FG_TABLE_CLAUSE)>0) $HD_Form -> FG_TABLE_CLAUSE.=" AND "; $HD_Form -> FG_TABLE_CLAUSE.="cc_agent.login like '$filterprefix%'"; } $HD_Form -> FG_QUERY_ADITION_HIDDEN_FIELDS = "viewed_admin,creator_type"; $HD_Form -> FG_QUERY_ADITION_HIDDEN_VALUE = "0,1"; $HD_Form -> FG_INTRO_TEXT_EDITION= ''; $HD_Form -> FG_INTRO_TEXT_ASK_DELETION = gettext("If you really want remove this")." ".$HD_Form->FG_INSTANCE_NAME.", ".gettext("click on the delete button."); $HD_Form -> FG_INTRO_TEXT_ADD = gettext("you can add easily a new")." ".$HD_Form->FG_INSTANCE_NAME.".
".gettext("Fill the following fields and confirm by clicking on the button add."); $HD_Form -> FG_ADDITIONAL_FUNCTION_AFTER_ADD = 'ticket_agent_add'; $HD_Form -> FG_INTRO_TEXT_ADITION = ''; $HD_Form -> FG_TEXT_ADITION_CONFIRMATION = gettext("Your new")." ".$HD_Form->FG_INSTANCE_NAME." ".gettext("has been inserted.")."
"; $HD_Form -> FG_BUTTON_EDITION_SRC = $HD_Form -> FG_BUTTON_ADITION_SRC = Images_Path . "/cormfirmboton.gif"; $HD_Form -> FG_BUTTON_EDITION_BOTTOM_TEXT = $HD_Form -> FG_BUTTON_ADITION_BOTTOM_TEXT = gettext("Click 'Confirm Data' to continue"); $HD_Form -> FG_GO_LINK_AFTER_ACTION_ADD = filter_input(INPUT_SERVER, 'PHP_SELF', FILTER_SANITIZE_URL)."?atmenu=document&stitle=Document&wh=AC&id="; $HD_Form -> FG_GO_LINK_AFTER_ACTION_EDIT = filter_input(INPUT_SERVER, 'PHP_SELF', FILTER_SANITIZE_URL)."?atmenu=document&stitle=Document&wh=AC&id="; $HD_Form -> FG_GO_LINK_AFTER_ACTION_DELETE = filter_input(INPUT_SERVER, 'PHP_SELF', FILTER_SANITIZE_URL)."?atmenu=document&stitle=Document&wh=AC&id=";